General Disclaimer
(a) Vegan labelling: Where the word “vegan” is used in relation to our products, that indicates that we have not added any animal products to products marked vegan. We do not verify whether any third-party supplier has used animal additives prior to supplying a product to us. We provide products marked vegan “as is” and make no representation as to the accuracy, completeness, or reliability of that claim.
(b) Natural labelling: Where the word “natural” is used in relation to our products, that indicates that we have not added any synthetic additives to products marked natural. We do not verify whether any third-party supplier has used synthetic additives prior to supplying a product to us. We provide products marked natural “as is” and make no representation as to the accuracy, completeness, or reliability of that claim.
(c) Documentation: We provide the information contained in each document you obtain from us (including but not limited to SDS, IFRA certificate, COA, TDS, EU Allergens, and any other regulatory document) “as is” and make no representation as to its accuracy, completeness, or reliability. We provide no warranties or guarantees in relation to a document you obtain from us. You purchase and use a document or documents at your own risk. Any implied conditions or warranties are excluded and, to the extent that they cannot be excluded, any liability we have to you or any other person or entity in respect of a document you obtain from us is limited to NZD0.01 (one cent). You indemnify us against any loss we suffer or incur as a direct or indirect result of your use of a document you obtain from us.
(d) Demonstration formulas: Demonstration formulas are provided as a guide only. We provide no warranties or guarantees in relation to the formula. You access and use the formula at your own risk. Any implied conditions or warranties are excluded and, to the extent that they cannot be excluded, any liability we have to you or any other person or entity in respect of the formula is limited to NZD0.01 (one cent). You indemnify us against any loss we suffer or incur as a direct or indirect result of your use of a formula.
Note: Wherever you are a professional perfumer or a hobbyist, we have what you need — from essential oils and absolutes, to bases, perfume chemicals (synthetics), bottles and more. We also offer compounding (contract blend), fragrance formulation, and an artisan lab visit for a guided smelling experience. Please note that we are not selling perfumes and that our materials are for use by perfume creation. We ship all around the world and have customer service that is second to none. We also stock educational kits and sample kits.
